Position Purpose

As PHASE’s Allied Health Therapy Assistant/ Behaviour Support Admin. The purpose of this position is to provide assistance to the Allied health and behaviour support teams in supporting participants (children and adults) registered with the NDIS. This is done through undertaking a range of less complex allied health tasks, both therapeutic and non-therapeutic. Support is particularly provided to Psychologist and Behaviour Support Practitioners in the team.

This assistance enables participants to receive additional therapeutic supports and allow allied health professionals to focus on more complex therapeutic work and provide support to a greater number of clients.

The Allied Health Therapy Assistant/behaviour Support Admin is also responsible for ensuring that all reporting and administrative requirements meet service and support requirements and are delivered in line with Perth Health Care and Support Enterprise (PHASE) policy and procedures, relevant legislation and NDIS Practise Standards.

Working Environment

Code of Conduct
All employees must abide by the organisational Code of Conduct and the NDIS Code of Conduct.

Occupational Health and Safety
As an employee, you must be aware of and comply with the requirements of the relevant Workplace Health and Safety legislation and associated regulations. Complying in the workplace not only your own but others Health and Safety with the organisations Health and Safety handbook.

Staff must be up to date with annual training and be aware of and participates in fire drills. Ensure all equipment performs to standard and users have the valid qualifications to operate correctly. Always check surroundings for safety hazards before proceeding with activities. Ensure to report and document all incidents or hazards immediately to PHASE.

Ethics and Compliance
Comply with relevant legislation, regulatory requirements, corporate policy, and ethical standards.

Teamwork
Each team member is expected to communicate in a respectful, honest manner so that the team can work together in a positive manner without causing harm or a negative environment for the people we support, staff members and surroundings.

Personal Qualities and Values

• Genuine desire to provide the best quality support for people with disabilities
• Being adaptable to changing circumstances and being able to prioritise work
• Person centred approach
• Have excellent verbal and written communication
• Commitment to social justice and inclusion; valuing difference and diversity Self-motivated to get things done and works to agreed outcomes
• Accepts personal responsibility for accurate completion of work and seeks help when required Enthusiasm to accept task and initiate actions with a high level of personal integrity
• Ability to collaborate with others to achieve common goals
• Reliability and punctuality

Key Tasks/Duties & Responsibilities

• Assist to conduct Therapy assessment and intervention to support community-based participants in maintaining, or improving, functional capacity and increasing their quality of life.
• Assist in development of resources for implementation.
• Assist in training on behaviour support plans to the support team of participant under the guidance of allied health professional
• Assist in implement plans that reflect participant’s NDIS goals
• Undertake accurate and timely documentation and communication, including notes, reports, responding to inquiries and the NDIA.
• Facilitate the monthly reporting on PRODA of RRP of existing participant base this will be done in collaboration with the department service manager.
• Assist Behaviour Support Practitioner to lodge behaviour support plans on Proda, following regulatory requirements under the NDIS Quality Safeguards Commission.
• Case management of participants, manage and monitor participants NDIS plan budget, identifying the most appropriate services within the community to suit participants needs these duties will get translated to support coordination/ specialist support coordination depending on the assessment and qualification.
• Provide direct client related activities under the supervision of the delegating Allied Health Professional and in accordance with NDIS Competency framework this include conduct home and community visits to participants.
• Provide support to the existing participants under the supervision of the delegating Allied Health Professional.
• Scheduling of customer appointments when required
• Completion of data-entry, information management, reporting and maintenance of database systems
• Provision of general administration support to Allied Health professionals
• Manage and report on functions of responsibility and meet activity based KPIs
• Program/project work as required
• Perform other job-related tasks requested by management and as necessitated by the development of this role and the development of the business
• Attend and participate in staff meetings
• Attend any relevant training or stake holder meetings
• Participate in NDIS audit

Key Performance Indicators (KPIs)

Indicators of effective performance in the position. KPI’s are to be SMART goals. They are identified in the PDR to be specific to the individual teams and the position in a specified point in time.

Qualifications

• Minimum Bachelors in community services, or equivalent/relevant qualification
• Attained previous experience in the relevant industry to undertake the range of activities required
• Member of Australian Association of Social Workers (AASW)
• Appropriate on the job training and relevant experience

Other Requirements

• Covid-19 Vaccination Certificate (2 doses and booster required)
• Valid Driver’s License
• Reliable car
• Valid Police Check (less than 3 months old)
• Valid Working with Children’s Check
• NDIS Workers Screening Check
• NDIS Induction Module
• Rights to work – Passport/Visa proof

Experience/ Knowledge

• Demonstrate a positive attitude towards people with disabilities
• Demonstrated effective interpersonal, written, and verbal communication skills with the ability to communicate across all levels with internal and external stakeholders
• Experience working with children and adults with disability / mental health and from culturally and linguistically diverse backgrounds
• Ability to work independently and collaborate in a team
• Previous experience in an Allied Health, Aged Care, Therapy or/and Disability setting
• Working knowledge and demonstrated experience using databases, software and MS Office suite.
• Efficiently and effectively completes agreed job tasks
• Shows flexibility in approach to work tasks
• Shows awareness of safety and preventative actions required
• Follows routines and /or timetables and completes tasks on time.
• Complies with disability services standards and organisational policies and procedures relevant to the role
• Adheres to reporting, documentation, and administrative requirements as directed by PHASE
• Assist internal audit processes

Performance Review

Performance reviews will be conducted using the organisation’s Performance Management Process.